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FAQ

  • What sizes do you offer?
    We offer sizes ranging from XS to 3XL. Please refer to our size chart for detailed measurements.
  • How should I care for my t-shirt?
    We recommend machine washing in cold water with like colors, and tumble drying on low. Do not bleach or dry clean.
  • Do you offer custom designs?
    Yes, we offer custom printing for bulk orders. Please contact our customer service for more information on custom designs.
  • How do I place an order?
    You can place an order directly on our website by selecting the desired t-shirt, choosing the size and color, and adding it to your cart. Follow the checkout process to complete your order.
  • What payment methods do you accept?
    We accept major credit cards (Visa, MasterCard, American Express), UPI.
  • Can I change or cancel my order?
    Orders can be changed or canceled within 24 hours of purchase. Please contact our customer service as soon as possible to make any changes.
  • What are your shipping options?
    We offer standard shipping. International shipping is also available. Shipping costs vary based on the selected method and destination.
  • How long will it take to receive my order?
    Standard shipping typically takes 5-7 business days.International delivery times vary by location.
  • Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email.
  • What is your return policy?
    We accept returns within 7 days of delivery. Unboxing video is mandatory. Items must be unworn, unwashed, and in original condition. Custom or personalized items are non-returnable.
  • How do I return an item?
    To return an item, contact our customer service to initiate the return process and obtain a return authorization number (RMA). Send the item back to us with the RMA number included.
  • Can I exchange an item?
    Yes, you can exchange items for a different size or color. Follow the return process and specify that you would like an exchange.
  • When will I receive my refund?
    Refunds are processed within 7-10 business days of receiving your return. The refund will be credited back to your original payment method.
  • Do your t-shirts shrink after washing?
    Some minimal shrinkage may occur due to the nature of cotton. To minimize shrinkage, follow the care instructions provided.
  • Are your t-shirts eco-friendly?
    We offer a range of eco-friendly t-shirts made from organic cotton and recycled materials. Look for the eco-friendly label in the product description.
  • Can I order t-shirts in bulk for an event or organization?
    Yes, we offer bulk ordering with discounts for large quantities. Please contact our customer service for bulk order inquiries.
  • What's the contact information?
    Contact Information For further assistance, please contact our customer service team at: Email: support@shreem.online Phone: +919316322721 Live Chat: Available on our website during business hours.
  • What materials are your t-shirts made of?
    Our t-shirts are made from 100% cotton, unless otherwise stated. We also offer blends such as cotton/polyester and organic cotton.
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